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Anyone else having this issue with Dutch Pharma??

DoubleMac said:
So my first order with Dutch Pharma went very smooth and I placed what I consider a large order with them. Customer service was great and shipping was very fast. From the time I ordered it took maybe

Now, here is where things get fishy.... I put in another order early last month and everything went smooth again, took maybe anextra day longer than the first order which is fine no big deal... However, I was missing 4 bottles of Test C 400.

So before even opening the package I immediately take photos and send them in and explain the issue... everything was smooth, dude said he would reship them out.




I have reach out to them via telegram and email multiple times and I just feel helpless at this point.

Man... I miss Gear Church 😔

Please read the rules, you dont need to post a play by play with days and times
Click to expand...
Yes my order was also missing the Test C 400...its been like 6 weeks. They keep redoing shipping and it just sits in "usps has not recieved package" it is what it is this ain't amazon so ive just moved on fuck it.
 
Hablooblah said:
Yes my order was also missing the Test C 400...its been like 6 weeks. They keep redoing shipping and it just sits in "usps has not recieved package" it is what it is this ain't amazon so ive just moved on fuck it.
Click to expand...
Send me your order # by PM
 
Buff Bagwell said:
yeah but the post you made before this one could have just easily be fixed with a simple dm and order number.
Click to expand...
You think I haven't done that?! The order was resent already after me contacting them. It ended the exact same way as the first, stuck in limbo and usps not receiving it. Its been sent again from Dutch today. These sponsors dont need you handling their business for them, nor do i gaf about your what you think on the subject . I know they'll make it right, that wasn't the question asked, The OP asked if anyone had the same issue, I had.
 
rollin-tumblin said:
Doesn't sound like that idea was working out too great for either of them to be honest
Click to expand...
Well youre right, today was the 3rd time ive inquired about it after being asked for the order #. As I said its 1 vial I was over it. Ive had much larger orders get fucked up. I trust these sponsors not a single one is going to intentionally fuck anybody over. I was gonna let it slide till Dutch asked for the order # cause they got much bigger shit going on than 1 vial
 
DoubleMac said:
So my first order with Dutch Pharma went very smooth and I placed what I consider a large order with them. Customer service was great and shipping was very fast. From the time I ordered it took maybe

Now, here is where things get fishy.... I put in another order early last month and everything went smooth again, took maybe anextra day longer than the first order which is fine no big deal... However, I was missing 4 bottles of Test C 400.

So before even opening the package I immediately take photos and send them in and explain the issue... everything was smooth, dude said he would reship them out.




I have reach out to them via telegram and email multiple times and I just feel helpless at this point.

Man... I miss Gear Church 😔

Please read the rules, you dont need to post a play by play with days and times
Click to expand...
They’ve always right by me. Even when I got delivered to my locked box an opened and emptied box, they still did a reship for me @50% cost. A fishy story if I heard it coming from somebody tbh..
The 10+1 deal for test was forgotten a couple times…. Lightning speed fixed.

You’ll be fine. I’m sure they’re just slammed rn by the mad gear race before deca and test prop might be all that’s left.
 
CaptRon said:
They’ve always right by me. Even when I got delivered to my locked box an opened and emptied box, they still did a reship for me @50% cost. A fishy story if I heard it coming from somebody tbh..
The 10+1 deal for test was forgotten a couple times…. Lightning speed fixed.

You’ll be fine. I’m sure they’re just slammed rn by the mad gear race before deca and test prop might be all that’s left.
Click to expand...
Yes I do remember this case was crazy
I really felt bad for you , hard earned money and a jerk that stole your gear
Hope you doing great by the way , I am always available for you
 
CaptRon said:
They’ve always right by me. Even when I got delivered to my locked box an opened and emptied box, they still did a reship for me @50% cost. A fishy story if I heard it coming from somebody tbh..
The 10+1 deal for test was forgotten a couple times…. Lightning speed fixed.

You’ll be fine. I’m sure they’re just slammed rn by the mad gear race before deca and test prop might be all that’s left.
Click to expand...
I trust Dutch, I trust all the sponsors, the 5 I use anyway. Shit happens. Its going to continue to happen. Ive always been dealt with respect from all of them.
 
Hablooblah said:
Well youre right, today was the 3rd time ive inquired about it after being asked for the order #. As I said its 1 vial I was over it. Ive had much larger orders get fucked up. I trust these sponsors not a single one is going to intentionally fuck anybody over. I was gonna let it slide till Dutch asked for the order # cause they got much bigger shit going on than 1 vial
Click to expand...
Don’t let it slide bro. If we owe you something we owe you, don’t ever not get what you pay for brother!

Always reach out and let us know
 
Hablooblah said:
Yes my order was also missing the Test C 400...its been like 6 weeks. They keep redoing shipping and it just sits in "usps has not recieved package" it is what it is this ain't amazon so ive just moved on fuck it.
Click to expand...

This is EXACTLY whats happening with mine... Same exact compound also test c 400... Maybe one dude that commented earlier was right and they dont have any in stock and trying to hold us off.. idk but I am fine with test e 400 too if they have that ya know, or whatever. Just wish if that were the case they would let me know.

I got an email yesterday that I am getting another reship, this will be the 4th attempt of them sending the 4 vials of test. My 4th tracking number, but I have not got the tracking info yet.
 
DUTCHUSA said:
We have a customer support email dutchpharma@protonmail.com

We respond the same day to all emails

Your order was #7830 and we have scheduled a seperate shipment for the items 4xTestC400
We are sorry you didn't recieve those items with the first shipment, a second tracking number will be notified to you by email (check spam folder)

Those things are usual in our industry, most new members here aren't yet accustomed to the rules and safety

*do not post any shipping details (carrier, tracking, details)
*if you have any issue or delay with your order contact customer support. Emotional support is not going to help you with your order, only customer support can fix an issue or delay
*we reship and re schedule orders that are lost, tracking that aren't moving or broken items, please make sure to include your order number and we will get back to you the same day,

I am happy to serve you, I hope your will enjoy the gear, and not have disappointed you with the missing items,
Click to expand...
Yes that would be great, thank you. This will be the 4th attempt so hopefully it works out this time. So confusing and frustrating but I trust you guys to make it right. Looking forward to a tracking # today hopefully that actually shows some progress. Thanks for letting me know brother.
 
I was gonna shop with Dutch 6 months ago , I had issues getting into the site . After probably a dozen emails requesting “list” back n forth . I washed my hsnds , if it’s that bad that I couldn’t even get to the list I can shop elsewhere. Plenty of great sponsers on here !l
 
Sorry that happened — missing items are super frustrating. Hopefully they make it right soon.
 
DoubleMac said:
This is EXACTLY whats happening with mine... Same exact compound also test c 400... Maybe one dude that commented earlier was right and they dont have any in stock and trying to hold us off.. idk but I am fine with test e 400 too if they have that ya know, or whatever. Just wish if that were the case they would let me know.

I got an email yesterday that I am getting another reship, this will be the 4th attempt of them sending the 4 vials of test. My 4th tracking number, but I have not got the tracking info yet.
Click to expand...
Same, id be fine with test e...I just ordered another bunch today from SB, had to get test E, ive been waiting for test c forever but test is test I guess...getting some stores built up just in case the raws situation doesn't improve...got like 3 years worth between E and C..lol
 
Anyone else still waiting on Dutch Mast E clear tops refund? Some reason my emails don't make it to them anymore.
 
That's rough, man. Dutch Pharma has always been solid for me in the past, I'm sure they'll sort it out. Sometimes things get lost or delayed, especially with larger orders.
 
Wow. Still better customer service than H&B 🫡
🤣
 
If the email isn't through proton they will not answer it. Dutch is Solid and will make you whole, Solid Source and Legit from my experiences with them.
 
Jackie Coast said:
Anyone else still waiting on Dutch Mast E clear tops refund? Some reason my emails don't make it to them anymore.
Click to expand...

Try to PM Dutch on here. I was supposed to receive 3 green tops to replace my clear tops but ended up getting 3 more clear tops. 🤦🏻‍♂️ He immediately refunded my money.

That was a little over 2 months ago.
 

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