Shitty customer service an shipping

[GonadalGooner88]

Anyone experience crap service with PSL? Their selection and prices seem great, but I made an order * weeks ago and I've still got nothing but ***** *****. still hasn't received it

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[luciensol]

You've got to be patient. Never had issues with getting my order even if I've had to wait. Keep checking the online portal and your email for your updates.

 

[MindlessWork]

If you have issues reach out to a rep first.

@Vision

 

[Veneficus]

It can take a couple weeks to get to the States, if you made an international order. And they might not ship the pack out the same day they make a tracker for it. I've made a few orders with no issues.
Plus USPS has been nutritiously slow to update things lately.

 

[dcdogz]

Anyone experience crap service with PSL? Their selection and prices seem great, but I made an order ******** ago and I've still got nothing but a ********** still hasn't received it

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if its international, do you think that usps operates overseas? or maybe just maybe usps will update when they get the product? ie arrives in the local, so that local postal service can start tracking it.

 

[Boykinben82]

Do you expect them to personally deliver it to your door? If this was international then you are ridiculous. Shit takes time. Not like to ordered Walmart delivery!! Shit takes time and common sense….

 

[big_rich]

Psl cannot control customs, nor can they control tracking being updated. Once it leaves their hands its outta there hands. My last order never updated at all and it arrived. Again this is out of psls hands. Patience is key brotha. Psl never burned anyone.

 

[big_rich]

Usps tracking is the worse I told myself after last order I will no longer check tracking. Op give it time the juice is worth the squeeze with psl.

 

[GonadalGooner88]

if its international, do you think that usps operates overseas? or maybe just maybe usps will update when they get the product? ie arrives in the united states, so that UNITED STATES postal service can start tracking it.

All items were domestic, numbnutz

 

[HighCotton]

Patience Jedi........... PSL & their reps are solid & gear is too. Reach out to @Vision he's A+

 

[XOTG85]

All items were domestic, numbnutz

Something is definitely not right then for sure. I usually have my shit the same week I order. Reach out to Mace or Vision.

 

[TakeItEazy]

Careful steroid user. Your estrogen is controlling you.

PSL is reputable. Be patient, otherwise, your days being given even an minute amount of respect, are over.

 

[Bohdi Bray]

All items were domestic, numbnutz

HAHA!

 

[Montego]

Good Lord this thread is full of board violations

@Vision

I locked it until you can do with it as you wish

 

[Vision]

First and foremost, people you all know the rules.
Stop mentioning TA time, stop using certain phrase words that are used in place of local shipping,
Many of you are lucky that you're not temporarily banned by the other mods prior to me seeing this.

To the original poster, please read the terms and conditions that you agreed upon, in order to proceed through checkout you have to click on the terms and conditions, that explains everything you need.
I also received your private message and I will reply to it, in the meantime I'm scrubbing this thread of all infractions.

Let's not have this conversation again..

 

[Vision]

All items were ********, numbnutz

Please use the word local..

 

[Vision]

People, here is an example of what could happen when some orders are supposed to be quicker than others.
Depending on the time of the week, some people place their orders towards the end of the week, The weekends are not entirely active with full collections.
Sometimes clients have issues updating their payment information, that puts a delay, once the payment has been officially received, and their account is changed to order processing, that means finances have been collected.
From there it will go to different departments, that share different time zones to prepare for a journey.
This can take place anywhere from up to 6 days after finances have been officially confirmed. Not paid, but officially confirmed.
For safety and security, pizzas and t-shirts are not delivered regularly and on a daily basis. There is systems of checks and balances.

 

[Vision]

@GonadalGooner88

In order to provide you with the best assistance possible, could you kindly provide me with your order ID confirmation number? This will allow me to accurately assess the situation at hand. Thank you for your cooperation.

Ohh, the esteemed TEAM supervisor, the one whom we must humbly acknowledge before daring to speak of sees your skillfully craft narratives that align with your perspective, skillfully omitting any troublesome details. How truly enlightening.. by creating a post, also reaching out in private messaging and not being private and jumping to conclusions, Please do not light signal fires by reaching out to multiple representatives, the ticket system, private messages and multiple people. This will not produce any greater clarification or FASTER response or attention.

If you want to be assisted you might want to reconsider your entry into our subform.

Would you like some assistance, perfect, if you would like a resolution then you're simply going to cooperate with one form of communication only until we find a resolve.

Please be professional going forward, and let's not have this conversation again.