Do you mean they bitch about customer service, quality and t/a or do you mean they "rave" about it as in they are praising the sponsor?
If you mean they start complaining right away without knowing what the fuck they are talking about, I agree with you. There is a TON of info on here that tells you how to handle those concerns. Primarily, PM a rep if you're really concerned but really, just shut up and be patient. In which case, flame on.
Actually bro, it was about both. I guess I was being too clear, hence the raving.... Ya, I've seen so much from the first time posters, out of the box start to talk shit and random ass posts about people bragging out how great a sponsor is.
if you mean they are happy and sharing they feelings about that, then I would say, ah coming on man, they're just excited to be treated well by a sponsor. I can say from years and years of experience dealing in other illegal substances, it's RARE to come across stand up honest people. Most people aren't used to it ya know?