I have had a $200 bottle of Watson Test Cyp from a pharmacy for my TRT script crash in the cold, I have had a $20 bottle of UGL gear crash because it is cold. 1 in 10, 1 in 20, 1 in a million there is no way to tell what will happen.
We control our gear until it is dropped off with the shipper. At that point who knows what the fuck happens to it. Does it sit on a freezing loading dock, in back of a freezing truck while the delivery guy eats lunch, does it sit in a mailbox or on a doorstep for hours in the cold? How do we know. What I do know is if the gear will not return to solution and you follow the directions we ask, we will replace it. But only if you handle yourself in a professional manner. Send a PM and let us know what happened. If we ask for pictures, send them. Be respectful and we will work with you. Start a call out thread and then as I said in my post yesterday, go fuck yourself.
One guy on this board received gear twice that crashed, BECAUSE IT SAT IN THE COLD ON HIS PORCH WHILE HE WAS AT WORK. We asked him to follow our protocol, he did and we replaced all the gear and threw in some extra for his trouble. But he did it right, if he had started a thread calling us out, he could take the crashed gear and shove it.
I'm done with this discussion, if you don't like me, Ez, Olympus or they way we ask that things be done then I don't give two shits. There are plenty of great sponsors here you can go to. If the same thing happens with them, so be it. Gear sits out and crashes, guess what? They will ask you to do the same thing we do. Don't just expect free gear because you said you had an issue. Provide proof, and guess what? We will fix the issue.
All of you have a nice day!!