This is a first for me folks. I've been a loyal customer for Basicstero for years. Its so happens I received two packages. 1 had all oils and arrived with no problem. The other suppose to have 1 pack of meltos and 3 boxes of stanos. All coming from warehouse 2. I emailed them and they informed me they need a video of me opening the package to show what i received the stanos. I told them I don't have a video of me opening the package. If they check my order history, they will say ok he's been ordering for years with no issues no missing items. For 3 boxes of Stanos my trust is being questioned. I've spent thousands of dollars over there products, 3 missing boxes of Stanos wont make me or break me. Loyalty does not mean anything to these people. Now i know i'm dealing with a mom and pop's supplier.