1/2 of my order is MIA

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    1/2 of my order is MIA

    So per usual after my order was placed shipping was extremely fast. After opening I realize half of my order is missing. Start a ticket and get a response that some product is on back order. Email them back about when to expect it, wait a few days and no response. Email again, no response. I've always had a positive experience with monster but the lack of communication is starting to get frustrating to say the least. If we've got a rep on here that could get me some answers it would be appreciated. Thanks.

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    Quote Originally Posted by Anchordaddy View Post
    So per usual after my order was placed shipping was extremely fast. After opening I realize half of my order is missing. Start a ticket and get a response that some product is on back order. Email them back about when to expect it, wait a few days and no response. Email again, no response. I've always had a positive experience with monster but the lack of communication is starting to get frustrating to say the least. If we've got a rep on here that could get me some answers it would be appreciated. Thanks.
    Typically just asking for a rep to pm you is probably all thatís needed in a situation like this.

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    You need to get your post count up to 10 to PM. GGG is rep.

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    Quote Originally Posted by Multislacking View Post
    You need to get your post count up to 10 to PM. GGG is rep.
    This ^
    Monster labs representative
    GGG10 = 10% discount mymonsterlabs.com
    Www.monster-gear.com

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    Quote Originally Posted by Anchordaddy View Post
    So per usual after my order was placed shipping was extremely fast. After opening I realize half of my order is missing. Start a ticket and get a response that some product is on back order. Email them back about when to expect it, wait a few days and no response. Email again, no response. I've always had a positive experience with monster but the lack of communication is starting to get frustrating to say the least. If we've got a rep on here that could get me some answers it would be appreciated. Thanks.
    Read the forum rules , get your post count up to at least 10 , then send me your order number thru pm
    Monster labs representative
    GGG10 = 10% discount mymonsterlabs.com
    Www.monster-gear.com

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    Is that solved bro

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    Any updates?

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    All backorder items are shipping out this week.
    Im sure OP already recived or will recive a TD this week

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    Quote Originally Posted by GenixCon2.0 View Post
    Typically just asking for a rep to pm you is probably all thatís needed in a situation like this.
    Makes you wonder if this dude even tried emailing them before calling them out publicly

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    I think new members think I am being scammed the second a email isn't replied to in 30 mins or there is issues with their order. So they feel going to the open forum is the answer. Contacting a rep should always be thr first person a member contacts if they have a issue.
    Blood sweat and years

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    Quote Originally Posted by MonsterMaker View Post
    Makes you wonder if this dude even tried emailing them before calling them out publicly
    Probably did but like Big Rich said. He probably didnít get a response in the time he considered timely. Then full panic mode set in because he ordered drugs off the internet and there is no BBB lol.

    Iím sure monster made him whole...

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    Quote Originally Posted by GenixCon2.0 View Post
    Probably did but like Big Rich said. He probably didnít get a response in the time he considered timely. Then full panic mode set in because he ordered drugs off the internet and there is no BBB lol.

    Iím sure monster made him whole...
    Lol I think we all know what that anxiety feels like

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    Quote Originally Posted by MonsterMaker View Post
    Lol I think we all know what that anxiety feels like
    Yea anxiety is natural when you do shady stuff. Itís how you handle it that sets people apart.

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    Quote Originally Posted by GenixCon2.0 View Post
    Yea anxiety is natural when you do shady stuff. Itís how you handle it that sets people apart.
    Speaking of anxiety I think my mother in law just found my kit while she was here babysitting while I was at work earlier today. Things were moved around and the kit was sitting upright (donít remember leaving it like that) i always have it laying flat on itís sideÖ. How do I handle this one?

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    Quote Originally Posted by MonsterMaker View Post
    Speaking of anxiety I think my mother in law just found my kit while she was here babysitting while I was at work earlier today. Things were moved around and the kit was sitting upright (donít remember leaving it like that) i always have it laying flat on itís sideÖ. How do I handle this one?
    Yikes lol
    Blood sweat and years

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