- Joined
- Aug 20, 2013
- Messages
- 26,880
- Reaction score
- 17,323
- Points
- 113
We would like to start off by giving an apology that you deserve.
Our service team would like to sincerely apologize for any inconvenience, unfortunately we have been experiencing an unusual large demand that we did not expect or even predict.
The logistics department is doing everything they possibly can to ensure that there will not be any more delays.
We value our customer satisfaction and feedback and as you can see historically we have did everything in our power to be on point each and every single time, unfortunately there will be some factors in this business that are not under our control however we would like to take full responsibility for any delays as we truly value your business and we would like to continuously provide you with that nurturing business relationship that you need, expect in most of all deserve..
If you have any questions or concerns please do not hesitate to reach me in private messages.
Please state in the headline your issue, inside of the message please provide me with your order ID number along with a brief description with your order.
If you have already opened a ticket and have been advised on the delay then there is no need to reach out, just please remain patient and bear with us, as we are doing everything in our power with taking the necessary measures to proceed forward.
For those who have been in contact with me thank you for your understanding.
Yours sincerely.
Vision
Our service team would like to sincerely apologize for any inconvenience, unfortunately we have been experiencing an unusual large demand that we did not expect or even predict.
The logistics department is doing everything they possibly can to ensure that there will not be any more delays.
We value our customer satisfaction and feedback and as you can see historically we have did everything in our power to be on point each and every single time, unfortunately there will be some factors in this business that are not under our control however we would like to take full responsibility for any delays as we truly value your business and we would like to continuously provide you with that nurturing business relationship that you need, expect in most of all deserve..
If you have any questions or concerns please do not hesitate to reach me in private messages.
Please state in the headline your issue, inside of the message please provide me with your order ID number along with a brief description with your order.
If you have already opened a ticket and have been advised on the delay then there is no need to reach out, just please remain patient and bear with us, as we are doing everything in our power with taking the necessary measures to proceed forward.
For those who have been in contact with me thank you for your understanding.
Yours sincerely.
Vision