Gorilla Pharm


Order Issue / No Email Response

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  1. #1
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    Order Issue / No Email Response

    I'm not one to put things out in open forum, and def not a noob, but its going on since Aug 25. I had put in an order, and I guess order had timed out on website. Been emailing for update, and no responses to multiple, emails. Since order had timed out, I redid a new order, and was going to just switch name for the new order, since it was different from the first directions. Went to change name, and funds were already picked up. Haven't received an email, and going on almost 2weeks with no pack, or email response. Please have Gorilla get back to me asap, and I will update post once order is received. Thank your for you time.

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    Your emails kept getting kicked or sent to spam apparently which is why you didn't hear anything.

    You should be good now though.

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    Quote Originally Posted by Montego1 View Post
    Your emails kept getting kicked or sent to spam apparently which is why you didn't hear anything.

    You should be good now though.
    Ok got you, still haven't got my order, please can you have them email me tracking, thank you.

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    Quote Originally Posted by Paxton4Life1 View Post
    Ok got you, still haven't got my order, please can you have them email me tracking, thank you.
    Have you gotten a response yet ?


    Sent from my iPhone using Tapatalk

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    Gf usually on point and fast

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    I got my order and just relied on their faq's to answer my questions. Didn't need to email or ask questions. Just did the math with their timelines posted on their faq, and my order came through as indicated on their website.

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    I know their usually good and their products are great, but the communication/customer service, sucks though. My order was from Aug 25, still haven't received package. I got an email Sept 8, saying order completed, but no package. I've PM'd BigRich, and no response. I also emailed, and still waiting for a response. I need tracking, so I can see whats going on, It's been way past order time!
    Last edited by Paxton4Life1; 09-13-2020 at 11:42 AM.

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    Quote Originally Posted by Paxton4Life1 View Post
    I know their usually good and their products are great, but the communication/customer service, sucks though. My order was from Aug 25, still haven't received package. I got an email Sept 8, saying order completed, but no package. I've PM'd BigRich, and no response. I also emailed, and still waiting for a response. I need tracking, so I can see whats going on, It's been way past order time!
    PM sent

    Sent from my SM-A102U using Tapatalk

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    Quote Originally Posted by Paxton4Life1 View Post
    I know their usually good and their products are great, but the communication/customer service, sucks though. My order was from Aug 25, still haven't received package. I got an email Sept 8, saying order completed, but no package. I've PM'd BigRich, and no response. I also emailed, and still waiting for a response. I need tracking, so I can see whats going on, It's been way past order time!
    Your order is on it's way.

    Sent from my SM-A102U using Tapatalk

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    Quote Originally Posted by Paxton4Life1 View Post
    I know their usually good and their products are great, but the communication/customer service, sucks though. My order was from Aug 25, still haven't received package. I got an email Sept 8, saying order completed, but no package. I've PM'd BigRich, and no response. I also emailed, and still waiting for a response. I need tracking, so I can see whats going on, It's been way past order time!
    I literally addressed why your emails weren't answered in this thread and another a day ago.

    It's not on gorilla's end. It's on good yours as I explained.

  11. #11
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    Quote Originally Posted by big_rich View Post
    Your order is on it's way.

    Sent from my SM-A102U using Tapatalk
    Ok great, and thank you.

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    Quote Originally Posted by Paxton4Life1 View Post
    Ok great, and thank you.
    Did you get it yet ?


    Sent from my iPhone using Tapatalk

  13. #13
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    Quote Originally Posted by SMM84 View Post
    Did you get it yet ?


    Sent from my iPhone using Tapatalk
    Order, and pack received. If a mod would please delete, and thank you Gorilla.

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