OSgear


Free 30ml came in broken:(

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  1. #1
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    Free 30ml came in broken:(

    Well long story short, got package today and one of the bottles is broken box is soaked and I was lucky I even got package the tracking label was partly gone, so I msg osgear to see what can we do. Happy and sad all at once thankful I got some but sad that one is broken

    Trying to upload pictures via Tapatalk and canít figure it out..


    Sent from my iPhone using Tapatalk

  2. #2
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    Sent from my iPhone using Tapatalk

  3. #3
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    Sucks atleast it wasn't all of them.

  4. #4
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    Right, Iím talking with someone from there he said upload pictures and they will reship a new bottle, so far so good..

    Customer service is fast and friendly


    Sent from my iPhone using Tapatalk

  5. #5
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    Hey it was free and at least you received it. Still got 20ml though for free

  6. #6
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    And this couldnít be handled behind the scenes? For 1 bottle, that was free....

    LowT

  7. #7
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    Quote Originally Posted by LowTman View Post
    And this couldnít be handled behind the scenes? For 1 bottle, that was free....

    LowT
    Yes it could of, and Iím not bashing but simply will show that osgear is top notch and will replace bottle this is good business for them...

    Yíall are reading my comments wrong apparently if you think Iím bitching or bashing..


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  8. #8
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    Be happy you even got yours man Iím gone on 40 days and still havenít received mine. OSgear is supposed to be re shipping pack for me just waiting on new tracking #.

  9. #9
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    Quote Originally Posted by Jswole220 View Post
    Be happy you even got yours man Iím gone on 40 days and still havenít received mine. OSgear is supposed to be re shipping pack for me just waiting on new tracking #.
    Iím sure you will get it, they are top notch they went up and beyond my expectations on rectifying the problem..

    After Christmas is over I plan on a bulk buy and feel 100% sure with them..


    Sent from my iPhone using Tapatalk

  10. #10
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    Their packaging is second to none.
    I don't know how yours broke. Mine would've had to be slammed hard for that to happen.

    Sent from my LGLS755 using Tapatalk

  11. #11
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    LowT is gone. Thank god.
    We knew you weren't bitching bro!!
    Quote Originally Posted by Stunter View Post
    Yes it could of, and Iím not bashing but simply will show that osgear is top notch and will replace bottle this is good business for them...

    Yíall are reading my comments wrong apparently if you think Iím bitching or bashing..


    Sent from my iPhone using Tapatalk
    Sent from my LGLS755 using Tapatalk

  12. #12
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    Quote Originally Posted by CompoundLifts31 View Post
    LowT is gone. Thank god.
    We knew you weren't bitching bro!!

    Sent from my LGLS755 using Tapatalk
    Thatís good because I didnít want to come off that way I knew osgear was going to go beyond the call of duty and fix the issue and they will/have on my next order and this wasnít my first package from them but this one someone dropped the ball it has 2 bottles loose in 1 bubble wrap bag... to be honest my biggest thank you Jesus moment was damn glad it obviously broke after clearing customs...

    So basically my thought behind this post was if your thinking on buying from osgear DO IT, they are stand up dudes with awesome gear and if anything goes wrong they will take care of you no worries..


    Sent from my iPhone using Tapatalk

  13. #13
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    Quote Originally Posted by Stunter View Post
    Thatís good because I didnít want to come off that way I knew osgear was going to go beyond the call of duty and fix the issue and they will/have on my next order and this wasnít my first package from them but this one someone dropped the ball it has 2 bottles loose in 1 bubble wrap bag... to be honest my biggest thank you Jesus moment was damn glad it obviously broke after clearing customs...

    So basically my thought behind this post was if your thinking on buying from osgear DO IT, they are stand up dudes with awesome gear and if anything goes wrong they will take care of you no worries..


    Sent from my iPhone using Tapatalk
    Honestly, for them to do a reship on free shit baffles my mind. Like damn, you guys go way above and beyond. I'd be happy with the free 20mls lmao

    Sent from my LGLS755 using Tapatalk

  14. #14
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    Quote Originally Posted by CompoundLifts31 View Post
    Honestly, for them to do a reship on free shit baffles my mind. Like damn, you guys go way above and beyond. I'd be happy with the free 20mls lmao

    Sent from my LGLS755 using Tapatalk
    Yep but think of it this way, that extra mile just earned then another sale because of that Iím looking at a bulk buy 100amps and more...


    Sent from my iPhone using Tapatalk

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    Please note, any inconveniences with products or shipping, before you "Throw it away" or anything else, take a picture- document it and send it to us. We always make sure if it was our/shippers fault - it will be taken care of

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