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Order placed but..

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  1. #1
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    Order placed but..

    Sent one in last week but No correspondence from AIPCT so far. No order confirmation, etc.

    I know it was received because the 3rd party 'verified' my payment info over the phone.

    Don't like waiting in the dark.

  2. #2
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    Did you email into our firm for tracking?

    Our staff does so please email us for tracking and shipping updates and then our server went off line for an upgrade this weekend but our email works.

    Shoot me a pm or email to staff with name or order number we are always here to help. Did you also check your spam box for any email from us ? Often the emails go to there.

    Always email us or pm us with questions and check spam we are not perfect but we are pretty good at replying always.
    Jacob
    General Manager
    AIPCTSHOP.com


  3. #3
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    Sent email last week to verify, no response. Nothing in junk.

  4. #4
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    For public update the OP sent a PM to me here and I have replied with his tracking and we have written him two emails, one was that we were processing the order, it was for echeck and it was verified, and the other email was saying we were packing his order and to email us for updates in a few days. We have nothing else form him in our box.

    He is using a hotmail email address and hotmail often gives issues by just blocking emails sent or received and why people can always use our tutanota.com email to write from hotmail to us or PM us here in the boards we do reply and respond.

    So for the public record my team DID email items that were going on and did update the OP but it is obvious his email system is blocking things or some other failure if not in his spam.

    We can not control the postal systems or email systems, you can ALWAYS reach us at our tutanota.com email aipctshop at that. Or in PM's and we are here to assist. You guys can ALWAYS post up in forums any issues we are here to reply and help. SOMETIMES I travel or have family issues so if I do not reply to forum posts timely I apologize but staff is there to help at the other email addresses so feel free to reach out to us anytime.
    Jacob
    General Manager
    AIPCTSHOP.com


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