Help with new order

[Theduketmwbo]

Placed an order, confirmation email was sent but my email won’t allow me to open it for instructions on payment. I’m not sure who to get ahold of but I’d appreciate some help from a rep on what I should do. Thanks

[tommygunz]

Pay instructional are given when you order, I always screenshot them so I don’t loose them. You may have to go to the site and contact them through the contact button or reorder and pay attention to the instructions.


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[Theduketmwbo]

Pay instructional are given when you order, I always screenshot them so I don’t loose them. You may have to go to the site and contact them through the contact button or reorder and pay attention to the instructions.


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yea that’s what I’m saying lol, I didn’t get the instructions. My email wouldn’t allow me to read the message but I’ll get ahold of someone from the site and ask. Thank you.

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Pay instructional are given when you order, I always screenshot them so I don’t loose them. You may have to go to the site and contact them through the contact button or reorder and pay attention to the instructions.


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yea that’s what I’m saying lol, I didn’t get the instructions. My email wouldn’t allow me to read the message but I’ll get ahold of someone from the site and ask. Thank you.

[tommygunz]

Are you using s secure email?


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[Theduketmwbo]

Yes. Safe-mail

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Also left a message on the website and heard nothing back yet.

[big_rich]

Yes. Safe-mail

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Also left a message on the website and heard nothing back yet.

I've seen in the past lots of people have had issues and stopped using safe-mail. If you are not receiving a reply back that may be the issue brotha.

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[tommygunz]

Yes. Safe-mail

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Also left a message on the website and heard nothing back yet.

Another thing that customers can do to help with order tracking is to establish an account so you can monitor progress any time you want.

So I’m curious did you try to reorder?


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[Theduketmwbo]

I had no idea. Well that might explain things. I appreciate the help I’ll try to place another order and see what happens. Hopefully everything will be gtg!

I've seen in the past lots of people have had issues and stopped using safe-mail. If you are not receiving a reply back that may be the issue brotha.

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[Theduketmwbo]

About to get in that right away. I appreciate both your Guys help for sure!

Another thing that customers can do to help with order tracking is to establish an account so you can monitor progress any time you want.

So I’m curious did you try to reorder?


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[Multislacking]

Pay instructional are given when you order, I always screenshot them so I don’t loose them.

^ This. Screenshot the webpage...just to be on the safe side.