No contact after payment recieved

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  1. #1
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    No contact after payment recieved

    Hey guys, is everything ok with orders? Placed one on Dec 30th and received payment accepted email but I have received noting since. I contact support twice to see if everything is ok with no reply. I would prefer a refund now considering my hamstring tear is healing well so healing peps not needed. Please advise what to do next...

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    Was that before or after they started accepting cc again? If it was before, the process takes longer and you will probably be receiving any day now.
    Also, are you sure you have been charged yet (have you checked your account?) Try contacting Wesley- He is quick to answer- Ive never had issues with these guys and you always get some kind of auto email response at least usually with tracking- check your spam
    Quote Originally Posted by 6flex9 View Post
    Hey guys, is everything ok with orders? Placed one on Dec 30th and received payment accepted email but I have received noting since. I contact support twice to see if everything is ok with no reply. I would prefer a refund now considering my hamstring tear is healing well so healing peps not needed. Please advise what to do next...

  3. #3
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    Quote Originally Posted by lifter6973 View Post
    Was that before or after they started accepting cc again? If it was before, the process takes longer and you will probably be receiving any day now.
    Also, are you sure you have been charged yet (have you checked your account?) Try contacting Wesley- He is quick to answer- Ive never had issues with these guys and you always get some kind of auto email response at least usually with tracking- check your spam
    All is good... thank you

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