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Thread: Having issues

  1. #1
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    Having issues

    I'm having issues being patient with my order. Normally I make an order and forget about it, or try to, til it arrives. Been researching tren a and finally decided to do a short 4-6 wk test run to try it out, and of course Dutch is my first choice. And because I'm so amped up to try it, they're out of stock at the moment. DAMN IT!! Didn't think too much about not getting tracking info, but I'm impatient and decided to email Sergio. I received at least 3 emails back explaining the situation, so I just have t o wait a few more days. I don't make huge, regular orders, just a few things at a time. Thank you Dutch for just telling the truth on the situation and not dicking me around.

    Sent from my SM-G955U using Tapatalk

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    Iíve only placed one order through Dutch. Absolutely zero complaints with the service or the gear. However, I was extremely pleased with everything. I wish I had the funds to add to my stash. But I have plenty on hand. Sergio has done an outstanding job with everything. Props. Keep at it man.

    Itíll be delivered man.


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    JBF

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    Oh I know it will. Just wanted to give a shout out about their communication.

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    Patience is key bro, order and wait......

    Sent from my SAMSUNG-SM-G900A using Tapatalk
    Blood sweat and years


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    I know, I know. I'm just a big kid sometimes lol. I'm staying with Dutch as long as possible. As far as I was told, was just an inventory issue so to speak.

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    Quote Originally Posted by ButterDiesel View Post
    I know, I know. I'm just a big kid sometimes lol. I'm staying with Dutch as long as possible. As far as I was told, was just an inventory issue so to speak.

    Sent from my SM-G955U using Tapatalk
    Hey Boss,
    Hope you have the service you are expecting on the emails, at least we try our best to respond to everybody by email.

    A few things for all our loyal customers :

    Service :
    * We've recently added John, who is one experienced customer support specialist, and who accepted to work along with me on the emails to have greater support for our customers. He has the files with real time updates on every orders, so he can at any moment send you updates. He is usually working on the emails late afternoon, email him only if you don't get any notifications for a few days
    * Generally speaking you should get an automated update every 48h00 on your order process
    * We are now programming a new platform with 24/7 support and possibility to check your order status online, this will be soon available

    Orders :
    * Due to the increasing demand, some weeks are slower to process.
    * Count a full week between your payment and your actual delivery. Sometimes it makes it sooner for the most lucky guys, sometimes it makes 1-2 more days. Generally speaking we guarantee 1 week.
    * If you are experiencing delays or errors in your order, or any other issue, let us know by email, other members on the forums can't help, they don't know your shipping situation, every client has a specific situation including their payment situation, shipping, stocks, discounts and orders, the best solution is to email us at any moment :
    dutchpharma@protonmail.com
    johnDutchPharma@protonmail.com
    DUTCH QUALITY GEAR
    DutchQuality-Domestic-Excellence in Service
    Wickr Messenger : DutchPharmaUsa
    DutchPharma@ProtonMail.com

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    Still great service, and emails are coming as expected. SATISFIED CUSTOMER until something goes terribly wrong, which hopefully never happens. I'm just bummed that once I finally decided to pull the trigger on tren, I have to wait. Worse things could happen so no biggie.

    Sent from my SM-G955U using Tapatalk

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    Just got an email from John@Dutch, and they'll be shipping this week. Again their communication is top notch. Happy camper so far!!

    Sent from my SM-G955U using Tapatalk

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    Need an rep to message me please


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    Quote Originally Posted by 49thswole View Post
    Need an rep to message me please


    Sent from my iPhone using Tapatalk
    Pm tren2k

    Sent from my SAMSUNG-SM-G900A using Tapatalk
    Blood sweat and years


  11. #11
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    They normally have great communication and business skills. Oils are high quality. I complained on one thread but its minor and I think people took it the wrong way. Dutch is a good dude and will treat you right!

  12. #12
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    @ButterDiesel- You get the Tren yet? I also received my order without the Tren, so I'm waiting too.

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    Quote Originally Posted by Livetolift View Post
    @ButterDiesel- You get the Tren yet? I also received my order without the Tren, so I'm waiting too.
    Nope, not yet. Got a couple emails. First one saying it would be shipped out this week, second one saying it would be shipped out possibly next week. I'm really starting to get anxious to be honest.

    Sent from my SM-G955U using Tapatalk

  14. #14
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    this will teach you guys to order extra shit well in advance or always check to make sure there is enough actually in stock right at that moment ..
    otherwise you just have to wait it out

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    Quote Originally Posted by bc123jm View Post
    this will teach you guys to order extra shit well in advance or always check to make sure there is enough actually in stock right at that moment ..
    otherwise you just have to wait it out
    Heck, I'm nervous because I only have 1.7 PCT's on standby, and I ain't running anything until early to mid 2018.

    Be it a 401k, or Love, or Gear; the long game is the only answer.

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