Mp5navy187
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- Mar 31, 2013
- Messages
- 853
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Having a difficult time lading a new job ive been on the hunt aggressively this past year and im getting interviews first and second interviews but not sealing the deal. Im just seeking entry level postions ive had exp in. My resume its clear cut and simple I think my image has nothing to do with it im pretty big guy 6'0 230 not visbile tats no jewelery clean cut... So im not sure what im doing wrong cause the jobs i use to land im not getting....
Below is my resume pretty simple and clear cut the jobs i had since i was 17 now 27... Feel free to criqute my resume if you want im always open for advice
OBJECTIVE
Seeking an entry level position as a Customer Service Associate which would make use of proven abilities in providing service to customers and being effective as a team player.
SKILLS AND ABILITIES
· Successful leader, equally effective as member of a team.
· Courteous demeanor, dependable and attentive to detail.
· Excellent verbal and written communication skills.
· Experience with sales, customer relations, problem solving and resolution.
· Able to multi-task, accomplish multiple objectives and work in a fast pace environment.
· Strong interaction and relationship-building skills acquired through work experience.
· Knowledgeable of Microsoft Office 2007-2011: MS Word, MS Excel and MS PowerPoint.
· Hardworking, energetic, and reliable; recognized for assuming additional responsibilities. Accomplished wrestler for 5 years. Lifting heavy loads and working in a fast paced environment I’m accustom to.
· Knowledgeable with technology cell phones, up to date on current and latest cell phones and Applications, computers.
EDUCATION
ZZZZ High School, ZZZ, CA
High School Diploma, June/ZZZ
Area of study: Kinesiology
Cal State ZZZ 2008-2014
WORK EXPERIENCE
Home Depot, ZZZ, CA (Pro Desk Associate), 8/1/2008-2/15/2014
• Greet customers and assist them in locating merchandise based on their needs or wants.
• Answer questions regarding the store and its merchandise.
• Describe hardware supplies and explain use, operation and care of merchandise to customers.
• Responsible for processing orders, inventory control and operating cash register.
• Managed cashiering activities in areas of purchasing, returns, and exchanges.
• Ensure customer satisfaction and quality service in an efficient manner.
• Pull, pack and ship orders in an accurate manner.
• Organize stocks and maintain inventory.
• Deliver orders to customers real time.
• Inspect goods for defects and damages.
• Track inventory in appropriate system.
• Organize space in the warehouse and perform cleaning duties.
T-Mobile, Associate ZZZZ CA.11/10/2008-9/5/2009
• Developed new prospects and interacted with existing customers.
• Educated and engaged customers through product demonstrations.
• Handled phone inquiries from customers on billing issues.
• Generated sales from a retail store or kiosk location.
• Educated customers regarding the benefits of products and services
• Perform daily opening and closing procedures.
•
.
Red Roof Inn ZZZZZ CA. 7/1/2006=10/1/2008
• Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
• Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
• Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
• Perform daily cash count; prepare bank deposit and review of audit packages
• Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
• Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
• Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
• Maintain positive guest interactions and provide special services for guests upon request
Below is my resume pretty simple and clear cut the jobs i had since i was 17 now 27... Feel free to criqute my resume if you want im always open for advice
OBJECTIVE
Seeking an entry level position as a Customer Service Associate which would make use of proven abilities in providing service to customers and being effective as a team player.
SKILLS AND ABILITIES
· Successful leader, equally effective as member of a team.
· Courteous demeanor, dependable and attentive to detail.
· Excellent verbal and written communication skills.
· Experience with sales, customer relations, problem solving and resolution.
· Able to multi-task, accomplish multiple objectives and work in a fast pace environment.
· Strong interaction and relationship-building skills acquired through work experience.
· Knowledgeable of Microsoft Office 2007-2011: MS Word, MS Excel and MS PowerPoint.
· Hardworking, energetic, and reliable; recognized for assuming additional responsibilities. Accomplished wrestler for 5 years. Lifting heavy loads and working in a fast paced environment I’m accustom to.
· Knowledgeable with technology cell phones, up to date on current and latest cell phones and Applications, computers.
EDUCATION
ZZZZ High School, ZZZ, CA
High School Diploma, June/ZZZ
Area of study: Kinesiology
Cal State ZZZ 2008-2014
WORK EXPERIENCE
Home Depot, ZZZ, CA (Pro Desk Associate), 8/1/2008-2/15/2014
• Greet customers and assist them in locating merchandise based on their needs or wants.
• Answer questions regarding the store and its merchandise.
• Describe hardware supplies and explain use, operation and care of merchandise to customers.
• Responsible for processing orders, inventory control and operating cash register.
• Managed cashiering activities in areas of purchasing, returns, and exchanges.
• Ensure customer satisfaction and quality service in an efficient manner.
• Pull, pack and ship orders in an accurate manner.
• Organize stocks and maintain inventory.
• Deliver orders to customers real time.
• Inspect goods for defects and damages.
• Track inventory in appropriate system.
• Organize space in the warehouse and perform cleaning duties.
T-Mobile, Associate ZZZZ CA.11/10/2008-9/5/2009
• Developed new prospects and interacted with existing customers.
• Educated and engaged customers through product demonstrations.
• Handled phone inquiries from customers on billing issues.
• Generated sales from a retail store or kiosk location.
• Educated customers regarding the benefits of products and services
• Perform daily opening and closing procedures.
•
.
Red Roof Inn ZZZZZ CA. 7/1/2006=10/1/2008
• Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
• Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
• Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
• Perform daily cash count; prepare bank deposit and review of audit packages
• Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
• Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
• Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
• Maintain positive guest interactions and provide special services for guests upon request
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